Disclosure
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Disclosure
CashPey operates as a digital lending platform, registered with Naman Commodities Private Limited, a registered Non-Banking Financial Company (NBFC) with the Reserve Bank of India (CoR No. B-05.03944).
Important Disclosure: "CashPey" does not have any mobile application on either Android or iOS platforms. All lending services are provided only through the official web application and CRM. We request our customers to be aware of any app claiming to offer CashPey loans, as it may be unauthorised.
Products & Services We Offer
We offer multiple services, especially personal loans, where tenure and loan amount are determined based on the customer's creditworthiness and eligibility.
- Personal loans with EMI repayment options, with tenure ranging from 3 to 36 months and loan amounts up to ₹5 Lakh, subject to eligibility.
- Transparent fees – competitive interest rates and processing fees, with no pre-approval charges.
- Ancillary financial services like mutual fund investments and health insurance.
- Primary focus: Lending.
Application Process & Eligibility
The application process is fully digital. Loans are reviewed and processed only after completion of eligibility checks. Approval is not guaranteed and is subject to credit assessment.
- No loan applications are accepted over phone calls.
- We never charge pre-approval fees.
- Applicants are encouraged to review the eligibility criteria listed below before submitting an application.
Eligibility Criteria
- Age: Minimum 21 years
- Credit Score: Minimum 685+
- Employment Type: Salaried individuals only
- Minimum Monthly Income: ₹25,000 or more
Rates and Charges with Representative Example
| Details | Example |
|---|---|
| Loan Amount | ₹1,00,000 |
| Tenure | 12 months |
| Interest Rate | 24% per annum |
| Processing Fee | 5% + 18% GST |
| APR | 36% |
| Monthly EMI | ₹9,456 |
| Total Interest | ₹13,471.50 |
| Total Repayment Amount | ₹1,13,471.50 |
* The above is a representative example only. Actual loan amount, interest rate, EMI, and total repayment may vary based on individual eligibility, credit profile, and applicable terms at the time of loan disbursement.
Additional Fee Details
| Fee Type | Details |
|---|---|
| Rate of Interest | 18% – 36% per annum |
| Processing Fees | 5% of Loan Amount + 18% GST |
| Stamp Duty | Payable as per respective state laws |
| e-NACH Dishonored Charges | ₹500 + 18% GST |
| Penal Charges | 2% monthly (pro-rated on overdue amount) |
| Pre/Foreclosure Charges | 7% of remaining Principal + GST (applicable after 3 EMIs) |
| Recovery/Legal Charges | Applicable in case of default; charged at actuals as per legal proceedings |
| Part-payment / EMI Pre-payment / e-NACH Swapping | Not Applicable |
| Cheque Bounce Fee | ₹500 + GST |
EMI Planning
CashPey provides an EMI calculator to help applicants estimate their repayment schedules before applying. The calculator provides indicative figures for monthly repayments and total payable amounts based on the inputs provided. Actual figures may vary.
Grievance Redressal Mechanism
CashPey follows RBI guidelines with a structured grievance redressal policy. All complaints are addressed in a timely and transparent manner.
Complaint Submission:
Commitment to Transparency
- All communications are conducted only through official CashPey email domains.
- Always verify interest rates and charges before applying.
- Read the lending policy carefully and clarify any applicable fees and charges with our team before loan acceptance.
Disclaimer: All loan products offered by CashPey are subject to RBI regulations and applicable laws. Loan approval is not guaranteed and is solely based on the applicant's credit profile, income eligibility, and internal assessment criteria. CashPey reserves the right to approve or reject any loan application without providing reasons. Borrowers are advised to carefully read all terms and conditions before accepting a loan offer.
