Last Updated: June 2026

1. Introduction

Welcome to CashPey, a digital financial services platform operated by Naman Commodities Private Limited, a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (CoR No. B-05.03944). CashPey offers personal loans, health insurance facilitation, and investment solutions.

By accessing or using our services, you agree to be bound by these Terms and Conditions in accordance with the Indian Contract Act, 1872 and all applicable laws and regulations. If you do not agree to these terms, please do not use our services.

2. Eligibility Criteria

To be eligible for CashPey's personal loan services, you must meet the following criteria:

• Be an Indian citizen and resident
• Be at least 21 years of age
• Be a salaried professional with a minimum monthly income of ₹25,000
• Have a minimum credit score of 685
• Have a valid Indian mobile number linked to your Aadhaar
• Have a valid Indian bank account
• Possess valid KYC documents including PAN and Aadhaar

CashPey reserves the right to approve or reject any loan application based on eligibility assessment, creditworthiness, geographic serviceability, or any other internal criteria. Rejection of an application does not require a detailed explanation.

For health insurance facilitation, you must provide all required policy documents, health declarations, and account details. Premium approval is subject to verification by the insurance provider.

For investment services, valid KYC documents and linked bank accounts are mandatory as per SEBI regulations.

3. Loan Terms and Conditions

Parameter	Details
Loan Amount	Up to ₹5,00,000 — subject to income and credit score
Repayment Tenure	3 to 36 months
Interest Rate	18% to 36% per annum — based on credit profile and applicable terms
Maximum APR	36%
Processing Fee	5% of loan amount + 18% GST
Penal Charges	2% per month on overdue amount (pro-rated)
Pre/Foreclosure Charges	7% of remaining principal + GST (after 3 EMIs)
e-NACH Dishonour Charges	₹500 + 18% GST
Cheque Bounce Fee	₹500 + GST

4. Application Process

• All loan applications must be submitted through the official CashPey website ( www.cashpey.com). Applications are not accepted over phone calls.
• You must provide accurate, complete, and truthful information in your application. Submission of false or misleading information may result in rejection or legal action.
• CashPey may verify your information through authorised third-party sources including credit bureaus and KYC verification agencies.
• Loan approval is subject to our internal credit evaluation process and is not guaranteed.
• No fees are charged at the application or pre-approval stage.
• If required, your application may be referred to an appropriate internal department for further assessment.

5. Loan Disbursement

• Upon approval, the sanctioned loan amount will be disbursed directly to your registered bank account.
• Disbursement timelines may vary and could be delayed on bank holidays or non-working days.
• The actual disbursed amount will be net of applicable processing fees and GST.

6. Repayment

• Repayment is due on the agreed-upon EMI date as stated in the loan agreement.
• Repayments are collected via e-NACH (auto-debit) from your registered bank account.
• Late or missed payments will attract penal charges of 2% per month on the overdue amount (pro-rated).
• Repeated missed payments may negatively impact your credit score and may result in recovery proceedings.

7. Default

• Default will be reported to CIBIL and other credit bureaus, which may affect your future creditworthiness.
• All recovery and legal costs incurred will be charged to the borrower as per actual expenses.

8. Health Insurance Services

CashPey facilitates health insurance services in partnership with IRDAI-registered insurance providers. You must review and understand all policy terms, coverage details, exclusions, and premium obligations before proceeding. CashPey acts as a facilitator and is not the insurance provider.

9. Investment Services

Investment services are facilitated in compliance with SEBI regulations. All investments are subject to market risk. CashPey does not guarantee returns on any investment product. Customers are advised to read all scheme-related documents carefully before investing.

10. Privacy Policy

CashPey is committed to protecting your personal information. Please refer to our Privacy Policy for full details on how we collect, use, store, and protect your data.

11. Data Deletion & Account Closure

Registered customers may request account closure or deletion of personal data after full loan closure and settlement of all dues.

• Deletion requests will only be accepted when there are no active loans, outstanding dues, pending repayments, or unresolved disputes.
• Once approved, your account will be permanently deactivated and personal data will be deleted from active systems.
• Certain records including KYC documents, loan agreements, transaction history, and compliance documents will be retained as required under RBI/NBFC regulations, tax laws, and fraud prevention requirements for the prescribed retention period.
• Account deletion is irreversible. Future use of CashPey services will require fresh registration and KYC verification.

To submit a deletion request, contact: info@cashpey.com

12. Amendments

CashPey reserves the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms. Customers are encouraged to review this page periodically.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.

14. Grievance Redressal

If you have any complaints regarding loan disbursal, repayment, insurance, or any other service, please contact our Grievance Officer: